OUR SERVICES
Exceeding Clients Excpectations
What We Do
Emart Technology services
Multichannel SaaS Technolgies
User account management
Data center
Hosting
Mobile apps development
Seamless integrations/API
Emart Marketing Services
EDMS/SMS
BTL activities
Digital ATL
Offline ATL
Social Media/SEO
Emart Customer Service
mail support/ Help desk
Toll free customer support/IVR
Notifications
Survey and Feedback
Emart Payment Services
Credit card/Debit card online
Credit card/Debit card IVR
POS/COD
PO based order
EMI management
Points based orders
Emart Fulfillment services
Door delivery
Consignment stock management
Dispatch order management
Reverse logistic
Warehouse management/SKU tagging
How we Deliver
Program Design
Program Roll Out Plan
Collateral Processing
Internal Stakeholder Comn. Plan
Reward Program
Microsite & Support
How We Deliever
Companies today are increasingly moving towards adopting scalable SaaS-based platforms to build CRM, MIS, ecommerce and performance reward programs. Emart has created a proprietary SaaS-based plug-n-play platform called eSaaS that enables companies to customize and create such programs around communities of employees, consumers, suppliers and channel partners. eSaaS platform also allows companies to select multiple communication channels such as voice, SMS, email, direct mail and internet, define activities and measures and, optionally, reward platform activities with reward points.
White-Labeled Ecommerce
What is LoyaltyNext?
Happy customers, employees, and channel partners are the best ambassadors for your brands. Every year, you spend a significant amount of your corporate budget towards programs for incentivizing and aligning customers, employees and channel partners to your brand's goals.
At emart, we understand how well-managed, innovative rewards programmes are critical for this and focus on every detail that can affect the programme's success.
Why Us?
- Dedicated Account Management team specifically for your program.
- End-to-end ownership & responsibility for all the components of a program – design, deployment, product sourcing, execution, reporting & continuous improvement.
- Large variety of more than 5000 rewards options to choose from over 25 categories.
- Multi-Tiered Channel Marketing and Loyalty Programs.
- Sales Agent Incentive Programs.
- Employee Reward & Recognition Programs.
- Employee Purchase Programs.
- Multiple channel and logistics partners with an unmatched ability to support deliveries across any location in the country within record turnaround times.
Fast Facts
- Over 9,50,000 products shipped
- Deliveries completed to about 125+ locations
- Over 20,000+ products supported across 25+
categories
White-Labeled Loyalty
What is ProcureNext?
Procurenext eases these operational challenges and helps simplify your purchase decisions. We act as an extension of your purchase team, bringing you options of products and gifts that meet your specifics. Just place the order for the necessary quantity and voila! We manage the rest. From sourcing it from multiple vendors to giving you price advantage to making sure it reaches you on time, we smoothen out the wrinkles to create a hassle-free experience for you.
Why Us?
- A complete understanding of the corporate purchase operations and its many nuances.
- Strong relationships with vendors and distributors that creates a flexible, reliable supply chain.
- Ability to meet multi-city, multi-product requirements; can source products from across geographies.
- Focus on professionalism and clear communication.
- Brand-neutral and category-neutral approach, which ensures you get the product of your choice in the fastest possible time and at the best price.
Fast Facts
- Over 9,50,000 products shipped
- Deliveries completed to about 125+ locations
- Over 20,000+ products supported across 25+
categories
Unified Customer Engagement
What is MerchantNext?
MerchantsNext is your door to the world of purchases made by myriads of large-scale and medium-scale purchases companies, their employees, their customers and their channel partners.
Today's consumer has a rapidly narrowing window of attention towards brands. It is no longer true that a consumer electronics brand is competing for mindshare with other consumer electronics brands. It is, in fact , competing for the consumer's wallet with automobiles, precious metals, home furnishings and even entertainment brands. MerchantsNext creates a powerful touchpoint to the consumer by bringing your brand closer to a valued relationship the consumer has to a brand either as an employee, a dealer, a distributor, or a customer. Be a part of India's fastest growing network of the next generation merchants.
Why Us?
- MerchantsNext is your door to the world of purchases made by myriads of large-scale and medium-scale purchases companies, their employees, their customers and their channel partners.
- Dedicated Merchant Account Manager to engage with your brand and execute strategies to augment your sales.
- Manage your cost of customer acquisition by accurately positioning your products to the right target segments.
- Get access to customers in over 175 cities and small-towns across India, with the least amount of investment.
- A fair and equal opportunity to serve all relevant confirmed orders purely based on your capability and merit.
- Track sales performance, brainstorm on innovative ways to use Emart platform, and optimize your effort to exceed your annual sales targets.
- Aggressively accelerate the returns on your investments towards product design, product development, marketing and distribution network set-ups.
Fast Facts
- Over 9,50,000 products shipped
- Deliveries completed to about 125+ locations
- Over 20,000+ products supported across 25+
categories
CLIENTS
Some great brands we've had the pleasure of working for.
Key Clients
Benefit from Emart's White-labeled approach to ecommerce. Having an ecommerce strategy
no longer means being present on a few online marketplaces. It means serving your customers
with an ecommerce experience, right from where they first arrive to learn about you – your
company home page.
This is how it works. We transform your corporate from just a web site to a fully functional
ecommerce store, manage the technology, link it to our fulfillment, warehousing, payment
gateway, shipping, call center so as to provide an end-to-end managed solution for your
ecommerce. You can also choose to have us create an independent website to be managed in
this way. We deploy a SaaS-based technology platform, so you do not have to take on Capital
Expenditures and can manage an entire business line in an Opex model. Our systems and their
deployment are done in order to ensure that sufficient analytics are driven into managing each
customer account in both your existing as well as prospective customer database.
Testimonials
Benefit from Emart's White-labeled approach and retain your brand-equity while we do the
heavy lifting for you and ensure quality to match or exceed your internal standards. Emart
deploys white-labeled multi-channel loyalty programs using its SaaS based technology
platform. Our systems are built with the understanding that the first step to conceptualizing
a loyalty program is to profile and understand your customer. Every customer in your loyalty
program needs to see that you have personalized the experience and have a relevant loyalty
plan for each unique customer.
Once the platform is deployed, you have two ways in which you can run the program for the
year. You can choose to run the program yourself using the SaaS system and we will be glad to
provide you with the required training support to help you get your confidence on the system.
Or, you can choose to take expert execution help from Emart's Client Servicing Professionals,
who can manage all the required activities, including managing the platform on your behalf,
throughout the year.
Case Studies
Benefit from Emart's White-labeled approach to ecommerce. Having an ecommerce strategy
no longer means being present on a few online marketplaces. It means serving your customers
with an ecommerce experience, right from where they first arrive to learn about you – your
company home page.
This is how it works. We transform your corporate from just a web site to a fully functional
ecommerce store, manage the technology, link it to our fulfillment, warehousing, payment
gateway, shipping, call center so as to provide an end-to-end managed solution for your
ecommerce. You can also choose to have us create an independent website to be managed in
this way. We deploy a SaaS-based technology platform, so you do not have to take on Capital
Expenditures and can manage an entire business line in an Opex model. Our systems and their
deployment are done in order to ensure that sufficient analytics are driven into managing each
customer account in both your existing as well as prospective customer database.
Blog
Some great brands we've had the pleasure of working for.
Contact Us
Contact us for any queries
Mumbai Head Quaters
Emart Solutions India Private Limited
Malhotra House, Marvah Industrial Estate, Saki Vihar Road,
City: Greater Mumbai (M Corp), 400072., Taluka: Mumbai,
District: Mumbai Suburban, Maharashtra, India.
Tel: 022 - 42411200
Bangalore Branch Office
Emart Solutions India Private Limited
# 105, 1st Main,
2nd Cross, ST Bed Road, Koramangala,
Bangalore - 560034
Tel: 0 80 - 40 80 39 99